Area Code 304

West Virginia

Area code 304 serves West Virginia, primarily Charleston, in the Eastern Time (ET) time zone. It has served the region since 01-Jan-1947.

Published: Updated:

Overlay Area Code

This area code is part of an overlay region, meaning the same geographic area is served by multiple area codes. Overlay codes were introduced to meet growing demand for phone numbers without requiring existing customers to change their numbers.

This area code shares its geographic region with: area code 681 (Charleston).

In service since: 01-Jan-1947

Learn more about overlay and split area codes →

Historical Timeline of Area Code 304

Area code 304 was established in October 1947 as one of the original 86 North American area codes under AT&T's National Numbering Plan. It served as the sole area code for the entire state of West Virginia for over 62 years, until area code 681 was activated as an overlay on March 28, 2009. The middle digit "0" in 304 confirmed full-state coverage under the original NANP rules, where a zero indicated an entire state and a one indicated a portion of a state. On a rotary phone, 304 required 17 pulses (3 + 10 + 4), above the average of 14.1 for codes created around the same time. Source: Wikipedia

Key milestones:

  • 1947: Area code 304 established as one of the original 86 North American area codes. It covered the entire state of West Virginia, from the Eastern Panhandle to the southern coalfields. The middle digit "0" confirmed statewide coverage under original NANP conventions. Source: Wikipedia
  • 2000: NANPA petitioned the WV Public Service Commission for area code relief due to projected exhaustion of the 304 NPA. Case No. 00-0953-T-PC was opened before the Commission. Growth of wireless devices, fax machines, and pagers was driving number demand across the state. Source: WV PSC Case 00-0953-T-PC
  • May 2004: The WV PSC Working Group, comprising Commission Staff, the Consumer Advocate, and telecommunications carriers, unanimously recommended an all-services overlay for the 304 NPA. This consensus recommendation preceded the FCC pooling order by nearly two years. Source: Wikipedia
  • March 15, 2006: The FCC issued Order 06-14 (CC Docket No. 99-200), granting the WV PSC authority to implement mandatory thousands-block number pooling in the 304 NPA. The 304 NPA was projected to exhaust in Q1 2006. Pooling allowed carriers to share blocks of 1,000 numbers instead of receiving entire 10,000-number blocks, delaying exhaustion from Q1 2006 to Q4 2008. Source: FCC 06-14
  • January 29, 2008: The WV PSC ordered a geographic split along the Charleston-Clarksburg LATA boundary. The proposed split would have kept Charleston, Parkersburg, and southern cities in 304, while northern and eastern cities received a new area code. The Commission chairman dissented in favor of an overlay. Source: WV PSC Case 00-0953-T-PC
  • February 13, 2008: Following petitions for reconsideration from AT&T, Verizon Wireless, and other parties, the Commission unanimously reversed its decision and ordered an all-services overlay instead. West Virginia became the first state served by a single code to install an overlay plan. Source: WV PSC Case 00-0953-T-PC
  • March 21, 2008: NANPA Planning Letter 375 announced implementation details for the 681 overlay. Permissive 10-digit dialing began July 26, 2008. Source: Wikipedia
  • February 28, 2009: Mandatory 10-digit dialing took effect for all existing 304 numbers. Source: Wikipedia
  • March 28, 2009: Area code 681 activated as overlay for 304. New 681 numbers became available for the first time. West Virginia became the first state served by a single code to install an overlay plan. Source: Wikipedia

Area code 304's regulatory history reflects the broader tension in numbering policy between geographic splits and overlays. The 15-day reversal from split to overlay in January-February 2008 remains one of the fastest regulatory about-faces in US area code history, driven by industry opposition to the burden of number changes for rural customers.

Unique Facts About Area Code 304

Area code 304 contains several notable facts, from a record-setting regulatory reversal to a number-conservation mechanism that extended its life by nearly three years. Source: Wikipedia

  • First Single-State Overlay in America: West Virginia was the first state in the US served by a single area code to install an overlay plan. Before 2009, West Virginia was one of only a handful of states still served by just one area code. The 681 overlay was chosen over a geographic split to avoid the burden of number changes for customers, particularly in rural areas where reprogramming cell phones would have been especially disruptive. Source: Wikipedia
  • The Number-Conservation Miracle: The 304 NPA was projected to exhaust in Q1 2006. FCC Order 06-14 granted the WV PSC mandatory thousands-block pooling authority in March 2006, allowing carriers to share blocks of 1,000 numbers instead of receiving entire 10,000-number blocks. Pooling successfully delayed 304 exhaustion from Q1 2006 to Q4 2008, a 2.75-year extension that bought time for the overlay decision process. Source: FCC 06-14
  • Unanimous Working Group Consensus: The WV PSC Working Group, comprising Commission Staff, the Consumer Advocate, and telecommunications carriers, unanimously recommended an all-services overlay in May 2004. This consensus included both industry representatives who wanted to avoid number changes and the Consumer Advocate who wanted to minimize disruption. Despite this four-year-old consensus, the PSC initially ordered a geographic split in January 2008 before reversing 15 days later. Source: Wikipedia
  • The 15-Day Regulatory Reversal: On January 29, 2008, the WV PSC voted to split numbering plan area 304 along the Charleston-Clarksburg LATA boundary. Just 15 days later, on February 13, 2008, the Commission unanimously reversed its decision after AT&T, Verizon Wireless, and other parties filed petitions for reconsideration. The reversal was driven by opposition from government officials, businesses, and telecommunications providers who favored an overlay to avoid number changes. Source: WV PSC Case 00-0953-T-PC
  • West Virginia's Economic Profile: The 304 area covers a population of 2,642,219 with a median household income of $56,193, below the national median. The poverty rate stands at 16.61%, nearly double the national average, and the unemployment rate is 5.99%. Only 22.66% of residents hold a bachelor's degree or higher, compared to the national average of approximately 33%. According to US Census Bureau data.

Area code 304 served the entire state of West Virginia as a single code for over 62 years, one of the longest spans of single-code state coverage in the US. The combination of regulatory milestones and demographic data makes 304 a case study in how numbering policy intersects with rural telecommunications challenges.

FCC Regulatory History

Area code 304's regulatory history includes a critical FCC pooling order, a WV PSC case that went from split to overlay in 15 days, and the implementation details that made West Virginia's first overlay possible. The 304 NPA was one of the original 86 area codes established in 1947 and served the entire state of West Virginia until the 681 overlay in 2009. Source: Wikipedia

YearEventDocketRegulatory Action & Impact
2000Relief petition filedCase 00-0953-T-PCNANPA petitioned the WV PSC for area code relief due to projected exhaustion of the 304 NPA. Growth of wireless devices, fax machines, and pagers was driving number demand across the state. Source: WV PSC
May 2004Working Group recommendationCase 00-0953-T-PCThe WV PSC Working Group unanimously recommended an all-services overlay for the 304 NPA. The recommendation included Commission Staff, the Consumer Advocate, and telecommunications carriers. Source: Wikipedia
2006FCC pooling authority grantedFCC 06-14 (CC Docket 99-200)FCC granted the WV PSC authority to implement mandatory thousands-block number pooling in the 304 NPA. The 304 NPA was projected to exhaust in Q1 2006. Pooling delayed exhaustion to Q4 2008. Source: Federal Register
Jan 29, 2008Geographic split orderedCase 00-0953-T-PCWV PSC ordered a geographic split along the Charleston-Clarksburg LATA boundary. The Commission chairman dissented in favor of an overlay. Source: WV PSC
Feb 13, 2008Split reversed to overlayCase 00-0953-T-PCFollowing petitions for reconsideration from AT&T, Verizon Wireless, and other parties, the Commission unanimously reversed its decision and ordered an all-services overlay. West Virginia became the first state served by a single code to install an overlay plan. Source: WV PSC
Mar 21, 2008NANPA implementation announcedPL-375NANPA Planning Letter 375 announced implementation details for the 681 overlay. Permissive 10-digit dialing began July 26, 2008. Source: Wikipedia
2009681 overlay activatedNANPA PL-375Mandatory 10-digit dialing took effect February 28, 2009. Area code 681 activated March 28, 2009 as overlay for 304. Source: Wikipedia
Area Code 304 geographic coverage map (light mode)

County Coverage

Population-weighted county share based on aggregated ZCTA population (100% = total mapped population for area code 304).

CountyPopulationShare
Kanawha, WV190,4327.2%
Monongalia, WV160,7216.1%
Berkeley, WV141,8745.4%
Harrison, WV121,3814.6%
Cabell, WV112,5054.3%
Putnam, WV96,6493.7%
Wood, WV94,7803.6%
Taylor, WV86,2333.3%
Raleigh, WV83,0183.1%
Wayne, WV79,4293.0%
Brooke, WV79,3993.0%
Marshall, WV73,8932.8%
Marion, WV71,4222.7%
Mason, WV62,4112.4%
Jefferson, WV61,0542.3%
Mercer, WV60,0342.3%
Barbour, WV55,9302.1%
Lincoln, WV52,9552.0%
Fayette, WV49,4381.9%
Ohio, WV48,1241.8%
Greenbrier, WV42,3811.6%
Preston, WV39,4571.5%
Jackson, WV38,8811.5%
Lewis, WV37,6561.4%
Logan, WV35,4841.3%
Randolph, WV33,8391.3%
Morgan, WV33,1461.3%
Hancock, WV32,4421.2%
Nicholas, WV32,2411.2%
Tyler, WV31,7261.2%
Boone, WV31,1911.2%
Roane, WV31,0461.2%
Hampshire, WV30,8661.2%
Mineral, WV29,8891.1%
Grant, WV29,2951.1%
Wyoming, WV28,2051.1%
Upshur, WV26,8041.0%
Summers, WV25,0250.9%
Mingo, WV23,6650.9%
Ritchie, WV23,1050.9%
McDowell, WV22,3120.8%
Braxton, WV21,4450.8%
Monroe, WV21,0260.8%
Hardy, WV20,6880.8%
Doddridge, WV17,5570.7%
Wetzel, WV16,8490.6%
Gilmer, WV16,2470.6%
Clay, WV14,1210.5%
Pocahontas, WV13,1110.5%
Pendleton, WV12,2100.5%
Pleasants, WV10,9770.4%
Webster, WV9,7860.4%
Tucker, WV9,7160.4%
Wirt, WV9,4520.4%
Calhoun, WV8,6960.3%

Call Context

High-volume metropolitan area

This area code covers multiple cities and communities across a broad region in West Virginia. It is one of the original area codes established when the North American Numbering Plan was created in 1947.

Nearby Area Codes

Area codes geographically closest to 304.

Other Area Codes in West Virginia

Area codes that also serve West Virginia, linked for easy comparison.

Frequently Asked Questions

Common questions about area code 304 and how phone numbering works.

Phone numbers are assigned based on where the number was originally provisioned, not the caller's current location. Mobile phones retain their number when users move, and businesses may use numbers from regions where they don't have a physical presence. VoIP services can also provision numbers from virtually any area code.

Yes, mobile phones can have numbers from any area code in the region they were activated. Wireless carriers assign numbers from available pools regardless of phone type. When users change carriers or move to new areas, they typically keep their original number, which may have a different area code than their current location.

Start by looking up the area code on this site to understand its general geographic region. For the specific number, options include using your carrier's caller ID features or checking public directories. If you suspect fraud, you can report it to the FTC. To file a complaint about robocalls or spoofed numbers, visit the FCC Consumer Complaint Center. You can also register your number with the National Do Not Call Registry to reduce unwanted calls. Keep in mind that caller ID can display any name the caller chooses to set.

When an area's pool of available phone numbers runs low, regulators may introduce an "overlay" area code that covers the same geographic territory as the original. Both codes coexist, and new numbers are assigned from whichever code has availability. This area code shares its region with area code 681. Learn more in our overlay vs split guide.

While Washington is a prominent city in this area code's coverage, the code serves the broader surrounding region as well. Area codes are assigned geographically and typically cover multiple cities, towns, and communities beyond any single anchor city.

Yes, this is one of the original area codes established in 1947 when the North American Numbering Plan (NANP) was created. The initial set of area codes was designed to cover all of North America with a unified dialing system, and many of these original codes remain in use today, though some have been split or received overlays.